Each pooja shows its cancellation policy before you book. The policy at the time of booking applies to your booking. This page is a draft, to be finalised by legal counsel.
Standard policy
- Cancel 72 hours or more before the pooja: full refund.
- Cancel between 24 and 72 hours before: 50% refund.
- Cancel less than 24 hours before: no refund.
When cancellation is not possible
Once the temple has scheduled your pooja, the booking can no longer be cancelled by the devotee.
If the temple cancels
If the temple cannot perform a pooja, you receive a full refund.
Refund timing
Refunds go back to the UPI account you paid from, usually within 5 to 7 working days.